Privacy Policy
Last Updated: October 29, 2026
Peach X Pearl Co. ("Peach X Pearl," "we," "us," or "our") values your privacy and is committed to transparency in how we collect, use, share, and protect your personal information.
This Privacy Policy describes our practices when you visit www.peachxpearl.com, purchase our products, communicate with us, subscribe to our communications, or otherwise interact with our website and services (collectively, the "Services").
1. Information We Collect
We may collect personal information directly from you, automatically through your use of our website, or from authorized third-party service providers.
Information You Provide
This may include:
Name, email address, telephone number, and billing or shipping address.
Order information, purchase history, and transaction details.
Payment-related information processed through secure payment providers.
Customer service inquiries, correspondence, and product reviews.
Newsletter subscriptions and marketing preferences.
Appointment booking information and product inquiries.
Information Collected Automatically
When you visit our website, we and our service providers may collect:
IP address and approximate geographic location.
Device information, browser type, and operating system.
Website activity, pages viewed, and referring websites.
Cookies, tracking identifiers, and similar technical information.
Information about shopping preferences and interactions with our products.
2. How We Use Your Information
We use personal information to:
Process and fulfill orders, payments, returns, and refunds.
Arrange shipping and communicate delivery updates.
Respond to customer inquiries and provide support.
Improve our website, products, and shopping experience.
Maintain website functionality, security, and fraud prevention.
Send marketing communications when authorized.
Analyze website traffic and advertising performance.
Personalize shopping experiences and relevant recommendations.
Facilitate customer reviews and satisfaction surveys.
Comply with applicable legal and regulatory requirements.
We process personal information in accordance with applicable law and obtain consent when required.
3. Shopify and Ecommerce Services
Our online store is hosted and operated using Shopify, which provides ecommerce infrastructure, checkout functionality, order management, and related services.
Shopify may collect and process personal information to support purchases, maintain security, improve its services, and provide eligible merchant and customer features.
When Shopify Network Intelligence is enabled, Shopify may use customer interaction and transaction information across participating Shopify services to support permitted analytics, personalization, marketing, and advertising activities, subject to applicable privacy settings and customer choices.
Shopify's processing of personal information is also described in its Consumer Privacy Policy.
4. Payment Processing and Order Fulfillment
Payments are processed through authorized third-party payment providers.
Peach X Pearl does not independently store complete credit card numbers through its standard website checkout.
To prepare and deliver orders, we may share necessary information with shipping carriers, fulfillment service providers, and other operational partners.
Information shared may include your name, shipping address, contact details, purchased products, and delivery instructions.
We share information as reasonably necessary to fulfill transactions and provide related customer services.
5. Google Customer Reviews
Peach X Pearl may participate in Google Customer Reviews, a program operated by Google LLC that allows customers to provide feedback about their purchasing experiences.
When the program is enabled, certain transaction information may be provided to Google, including customer email addresses, order identifiers, purchased product information, and estimated delivery dates, as required for program functionality.
Following a purchase, customers may be offered the opportunity to opt in to receive a review invitation from Google.
Participation is voluntary. Customers who decline will not have their orders or shopping experience affected.
If customers opt in, Google may send an email requesting feedback about their purchasing experience.
Google may process information obtained through this program according to its applicable terms and privacy practices.
For additional information, visit the Google Privacy Policy.
6. Cookies and Tracking Technologies
Our website and authorized third-party providers may use cookies, pixels, web beacons, and similar technologies to operate our Services and understand customer interactions.
These technologies may be used to:
Maintain shopping carts and checkout sessions.
Remember preferences and improve website functionality.
Measure website traffic and engagement.
Analyze advertising effectiveness.
Support personalized shopping experiences.
Facilitate customer reviews and other website services.
Third-party providers, including Google, may place and read cookies or use web beacons and similar technologies in connection with services provided through our website.
Managing Cookies
You may control or restrict cookies through your browser settings or through the privacy preferences made available on our website.
Depending on your location, our website may display a cookie consent banner that allows you to accept, reject, or manage certain tracking technologies.
Disabling some cookies may affect website functionality.
Where required by applicable law, we obtain consent before activating nonessential tracking technologies.
7. Marketing and Advertising
Peach X Pearl may use third-party advertising, analytics, and marketing services to introduce our products to relevant audiences and measure campaign performance.
These services may collect or receive information concerning website visits, product interactions, and purchases.
Certain disclosures to advertising providers may qualify as the sale or sharing of personal information under applicable privacy laws, even when no monetary payment is exchanged.
Where required, customers may exercise applicable opt-out rights through the privacy controls available on our website.
Email Marketing
Customers who subscribe to our mailing list may receive product announcements, brand updates, special offers, and other promotional communications.
You may unsubscribe at any time using the unsubscribe link included in our marketing emails.
Unsubscribing from marketing communications does not affect essential communications concerning your orders.
8. How We Share Personal Information
We may share personal information with authorized third parties when necessary to operate our business, provide services, or satisfy legal obligations.
These third parties may include:
Shopify and ecommerce service providers.
Secure payment processors.
Shipping and fulfillment partners.
Customer service and communication providers.
Marketing and analytics platforms.
Customer review services, including Google Customer Reviews.
Professional advisers and legal representatives.
Regulatory or government authorities when legally required.
We may also disclose relevant information as part of a merger, acquisition, business restructuring, or sale of assets, subject to applicable law.
We do not provide personal information to unrelated third parties for their independent direct marketing purposes without appropriate authorization. Certain advertising disclosures may nevertheless qualify as a sale or sharing under applicable privacy laws.
9. Third-Party Retailers and Websites
Peach X Pearl products may also be sold through independent retail partners, online marketplaces, and other authorized sales channels.
When you purchase products through a third-party retailer or marketplace, that organization's own privacy policy and data practices may govern the transaction.
Our website may also contain links to independent websites or services.
Peach X Pearl is not responsible for the privacy practices of third parties operating independently from our website.
We encourage customers to review the relevant privacy policies before submitting personal information.
10. Data Retention
We retain personal information for as long as reasonably necessary to:
Complete transactions and fulfill orders.
Maintain appropriate business and financial records.
Provide customer service.
Prevent fraud and protect our operations.
Meet legal and regulatory requirements.
Resolve disputes and enforce applicable agreements.
Retention periods vary according to the type of information and its intended purpose.
When information is no longer required, we take reasonable measures to delete, anonymize, or securely dispose of it, subject to applicable legal obligations.
11. Data Security
We use reasonable administrative, organizational, and technical safeguards designed to protect personal information from unauthorized access, disclosure, alteration, or misuse.
Our ecommerce, payment, and service providers maintain additional security procedures appropriate to their services.
However, no method of online transmission or electronic storage is completely secure, and we cannot guarantee absolute security.
12. Your Privacy Rights
Depending on your location and applicable law, you may have rights concerning your personal information.
These may include the right to:
Request access to personal information maintained about you.
Request correction of inaccurate information.
Request deletion of eligible personal information.
Receive certain information in a portable format.
Withdraw consent where consent is the legal basis for processing.
Opt out of certain targeted advertising or data-sharing activities.
Exercise legally protected privacy rights without discrimination.
Certain requests may be subject to identity verification and legal exceptions.
California Residents
California residents may have additional privacy rights under the California Consumer Privacy Act, as amended, where applicable.
Eligible individuals may have the right to access, correct, or delete certain personal information and to opt out of qualifying sales or sharing of personal information.
Where applicable, we honor legally recognized opt-out preference signals and privacy requests in accordance with relevant law.
To exercise available data-sharing choices, please visit our Data Sharing Opt-Out page.
For other privacy inquiries, please contact us using the information listed below.
13. Children's Privacy
Our website and Services are not directed toward children under 13 years of age.
We do not knowingly collect personal information directly from children under 13 in circumstances prohibited by applicable law.
If we learn that prohibited information has been collected, we will take appropriate steps to address or delete it.
Parents or legal guardians may contact us regarding privacy concerns involving a child.
14. International Visitors
Peach X Pearl operates in the United States.
Personal information may be transferred to, processed, or stored in the United States or other jurisdictions where our service providers operate.
Privacy and data protection laws may differ between jurisdictions.
Where applicable law requires specific safeguards for international transfers, we take appropriate measures to meet those requirements.
15. Updates to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our business operations, website functionality, service providers, or applicable legal requirements.
The most recent version will be published on our website with an updated effective date.
When additional notice or consent is required by law, we will provide it as appropriate.
16. Contact Information
For questions concerning this Privacy Policy or requests regarding your personal information, please contact:
Peach X Pearl Co.
Website: www.peachxpearl.com
Email: contact@peachxpearl.com
Mailing Address:
Peach X Pearl LLC
5540 Centerview Dr Ste 204
PMB 15452
Raleigh, North Carolina 27606-8012 US
